How To Pick the Perfect Moving and Storage Company
for Your Next Move

Finding a trustworthy and experienced moving and storage company can make a house or office move, or even a renovation project, significantly less stressful. However, choosing the right firm is crucial to avoiding common pitfalls like lateness, being overcharged, or hidden fees. Taking a bit of extra time to research your options can save you a lot of hassle in the long run. Here are some expert tips on how to choose the most suitable moving and storage company for your needs.

1. Check For Their Reputation

Online Presence. Start by checking their online reviews and ratings on sites like Google Reviews, Trustpilot, and the Better Business Bureau. Look for companies with consistently positive feedback.

Referrals. Ask friends, family, or colleagues for recommendations. Hearing about their direct experience can give you a better idea of the pros and cons of a particular company.

Credentials, Licenses & Accreditation. A reputable company will be transparent about its qualifications. Look for memberships with recognised industry associations, such as the British Association of Removers (BAR), as this is a good sign of quality and compliance with industry standards.

A little tip: It’s a good idea to read the lowest-rated reviews first. This shows you how the company handles complaints and resolves issues, which is a great indicator of their commitment to customer service.

2. Get Detailed Quotes

Inventory. Before you get quotes, take a thorough inventory of your belongings. Note the volume and type of items you’re moving, especially fragile items, antiques, or large furniture that might need special handling or crating. Also, consider the required duration and type of storage – whether you need standard storage units or climate controlled storage units.

Detailed Quotes. Get at least three quotes from different moving and storage companies to compare prices and services. Always get a written, itemised quote, and avoid firms that offer vague estimates or demand a large upfront cash payment. If possible, ask them to visit your home for an accurate assessment.

Pricing. Carefully review each quote to detect hidden fees. A good quote should clearly point out all included services, potential additional charges and the overall cost.

2. Get Detailed Quotes

Pricing. Carefully review each quote to detect hidden fees. A good quote should clearly point out all included services, potential additional charges and the overall cost.

3. Evaluate The Moving and Storage Company’s Offerings

Comprehensive Offerings. Check if the company provides a full range of services, including packing, unpacking, delivery, and storage. Make sure they can handle any specialty items you have.

Specialist Equipment. A reliable firm should have the right equipment, such as protective padding, dollies, and crates, to ensure your items are moved safely.

Experienced Staff. The movers handling your possessions should be experienced and properly trained to prevent damage or loss during the move.

4. Moving and Storage Insurance

Insurance Coverage. Ensure the company has comprehensive insurance for your belongings and public liability. Always get proof of this in writing.

Goods in Transit (GIT) Insurance. This covers the cost of replacing or repairing goods that are lost, stolen, or damaged while being transported.

Storage Insurance. This protects your possessions from damage, theft, or loss while they are in a storage unit.

5. Communication and Responsiveness

Assess the moving and storage company’s responsiveness and communication from your very first contact. They should be responsive, helpful and willing to address any of your concerns promptly throughout the entire process.

Edward Baden Group offers exceptional removals and storage services tailored to your needs. Our dedicated movers handle your belongings with care, while our highly secure storage facilities ensure your items are safe and accessible. We offer a wide range of self storage units and climate controlled storage options, so you can be confident your possessions are in the safest hands.

We cater to a diverse range of requirements, from relocating museums, libraries, and residential homes to securely storing fine art, antique collections, and personal belongings. Our comprehensive range of services include

Loading and unloading
Packing services and materials, including durable plastic crates
Specialist crating for paintings, art collections, and artwork
Dismantling and reassembling furniture
Sequential moving for books and media collections
Long-term and short-term storage
Climate controlled storage

For your next move, choose Edward Baden as your reliable moving and storage company. Your satisfaction is our top priority.

Frequently Asked Questions

How do I choose the best moving and storage company in the UK?

Look for a moving and storage company with strong online reviews, industry accreditations, and transparent pricing. Always compare at least three quotes and make sure they offer insurance for your belongings.

What services does a moving and storage company usually provide?

Most reputable companies offer packing, unpacking, transportation, secure storage units, and even specialist handling for items like antiques, artwork, or IT equipment. Some also provide climate-controlled storage for sensitive belongings.

Do I really need insurance from a moving and storage company?

Yes. Insurance protects your possessions against loss, theft, or damage during transit or storage. Always confirm that your chosen company provides Goods in Transit and Storage Insurance for full peace of mind.